Entry Motivations Shape Preferences for Social Protection Among Platform Workers

13 July 2026
abstract:

We study platform workers’ willingness to pay for social protection — in the form of sick pay and paid holiday — distinguishing between workers who entered platform work out of economic necessity (the “pushed”) and those attracted by its flexibility and advantages (the “pulled”). Using a discrete-choice experiment administered to approximately 800 taxi, cleaning, and delivery platform workers in Germany, Italy, and Poland, we find that average willingness to pay amounts to 0.9% of earnings for sick pay and 2.1% for paid holiday. Preferences, however, differ sharply by motivational orientation: pushed workers are willing to forgo on average 3.8% of earnings for paid holidays, while pulled workers’ valuations are substantially lower and, in most specifications, statistically indistinguishable from zero. This divergence is robust across educational groups, income dependence on platforms, country, and current access to benefits, and is not accounted for by the demographic composition of the two groups. The findings suggest that the welfare impact of extending social protections to platform workers — as envisaged by the EU Platform Work Directive — might depend on the share of necessity-driven workers in the platform workforce.

keywords: platform work; willingness to pay; discrete choice experiment; social protection; job quality
JEL codes: 
publication year: 2026
language: english
Publications category: 
publishing series: IBS Working Paper
publication number: 05/2026
ISSN: 2451-4373
Additional information:

This project has received funding from the European Union’s Horizon Europe Research and Innovation Programme under grant agreement No. 101061388, project WeLaR. We would like to thank Karolien Lenaerts and Jakob Schmidhäuser for their help with the project. The usual disclaimers apply. All errors are ours.

Projects related to this publication:
 / 
authors:

Institute for Structural Research

Institute for Structural Research (IBS), IZA, RWI

Università degli Studi di Perugia

Zentrum für Europäische Wirtschaftsforschung (ZEW)

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